E-mail Etiquette Skills

E-mail Etiquette Skills

Overview Due to globalization; companies are using emails as an essential medium for communication for its easiness & promptness. However, some emails due to poor writing or poor formatting might project the wrong image for your receivers. Manage your email writing for the best professional image. Learning Objectives By the end of this workshop participants will be able to: ·         Understand communication basis to decide when to use emails ·         Follow a clear writing process to reflect professionalism ·         Use a clear guide for each email item for effective, efficient & non-offending use ·         Send a professional impression through e-mail etiquette ·         Decrease email miscommunication & problems by up to 90% Workshop Contents ·         Communication introduction: o    Process o    Components o    channels ·         Writing Process: o    Planning to write o    Organizing your thoughts o    Writing the first draft o    Editing & proof reading ·         Seven characteristics of professional email ·         Email items: how to use them: o    To o    CC o    BCC o    Subject Line o    Attachments ·         Email do & don’t ·         Various application through games, case studies & writing sessions Audience Profile: All employees across different levels, functions & departments

28 to 31 March 2019 from 9:00 AM to 2:00 PM

Register now and benefit from our special fees of LE1000 for LOUAI HASSAN members, non LOUAI HASSAN members please add LE 100 to the above rate.

Workshop Language: English| and arabic
Duration: 10 Hours
Above fees includes course handouts and Certificate
For more information or questions please don't hesitate to contact me directly on the numbers below,
Best regards, LOUAI HASSAN Team
Email: louailhas@aol.com

Mobile : 002 0101 452 5787